Transportation
Transportation Keeps Seniors on the Move
Drivers in our lift equipped vans, as well as volunteers driving their own vehicles, provide ‘door-through-door’ rides to local appointments for seniors 65+ or disabled individuals, needed rides to medical appointments, living in our service area of Carrollton, Farmers Branch, Addison, Coppell and city of Dallas in Denton County.
The area of service extends 5 miles outside the city limits of Carrollton, Farmers Branch, Addison and Coppell.
Time of service: Monday – Friday 9:00 a.m. to 3:30 p.m.
The one-way cost is based on income and ranges from $3 to $10. There is no charge for scheduled appointments at Metrocrest Services.
Click Here for More Information
http://www.ccgd.org/seniors/transportation.html
Seniors and persons with disabilities have problems getting where they need to go. To address gaps in transportation in the Greater Dallas Area, the Community Council and the Dallas Area Agency on Aging launched the Community Transportation Network (CTN) now known as the MY RIDE Dallas Coalition in June 2009. More than 90 organizations—public, private, non-profit and faith-based groups—are working together to remove barriers and create options for people who do not drive. The Metro Mobility Summary, presented here, examines the unique transportation needs of aging and disability populations in Dallas County.
City of Dallas Office of Senior Affairs
Senior Medical Transportation Program
Effective March 8, 2017, Real Time Transport Co. will be the transportation provider for the City of Dallas Senior Medical Transportation Program (SMTP)
Two Easy Steps to Schedule a Ride…
Existing Clients
Step 1 – Verify Enrollment
If you were previously enrolled in the City’s Senior Medical Transportation Program, please call the number below to verify your enrollment and to receive your SMTP ID number
SMTP Enrollment (City of Dallas): (214) 670-7235
Step 2–Schedule a Ride
Once you have verified your enrollment with the City of Dallas and received your SMTP ID number, please call the number below to schedule a ride
- Rides must be scheduled 1 week in advance of your appointment
Schedule a Ride (Real Time Transport Co.): (214) 217-6371
New Clients
Step 1 –Call to Enroll
If you are interested in enrolling in the SMTP, please call the number below
- You must reside within the City of Dallas
- 60+ years of age
SMTP Enrollment (City of Dallas): (214) 670-7235
Step 2–Schedule a Ride
Once you have enrolled with the City of Dallas and received your SMTP ID number, please call the number below to schedule a ride
- Rides must be scheduled 1 week in advance of your appointment
Schedule a Ride (Real Time Transport Co.): (214) 217-6371
- Hours of Operation: 7:00 a.m. – 6:00 p.m.
- All vehicles equipped with Wheelchair Lifts
- Door to Door service
- Caregivers ride for free
- Clients must be age 60+ and reside within the City of Dallas
- Appointments to/from medical facilities within the City of Dallas only
For assistance, visit or contact:
City of Dallas Office of Senior Affairs – Senior Medical Transportation Program
1500 Marilla, 6DN Dallas, TX 75201
(214) 670-7235
DART On-Call Service
DART On-Call is your personalized neighborhood service to shops, restaurants, the DART System and more.
ONLY AVAILABLEinFarmers Branch
Coppell residents see Span Denton County Transit information on next page
Sign Up for Service: Call Customer Services at (214) 979-1111 to register and obtainCustomer ID number
Service Area: Only within Farmers Branch city limits
Reservations: (214) 452-1827
Hours: Monday – Friday | 5:00 am – 9:00 pm
Regular Fare-one way: $2.50
Reduced Fare-one way: $1.25 (age 65+ with Medicare ID card)
Children under age 5: FREE
DART Paratransit Service
DART Paratransit is a curb-to-curb, public transportation service for people with disabilities who are unable to use DART’s fixed route buses or trains.
ONLY AVAILABLEin Addison, Carrollton, &Farmers Branch
Coppell residents see Span Denton County Transit information on next page
Sign Up for Service:
- Call (214) 515-7272 to receive Certification form
- Written verification from your doctor must be submitted with Certification form
- An in-person visit with DART Eligibility & Training Specialist will be scheduled
- Paratransit ID card will be provided when all qualifications are met
Cost: Coupons or Cash (exact change only): $3.00 each way
Feeder service: $0.75 for trips that connect certified Paratransit passengers to the nearest DART passenger facility such as a Transit Center, Park & Ride, or Rail Station.
DART Fixed Route Service
ONLY AVAILABLEin Addison, Carrollton, &Farmers Branch
Coppell residents see Span Denton County Transit information below
Sign Up for Service: No sign up required for standard fixed route services.
Reduced Fare (age 65+ with Medicare ID card)does require sign up.
You may visit a certifying agent to complete the application form. Once submitted you may visit the DART store to get your DART ID card. The card is $2 and a list of certifying agents can be found on-line atwww.dart.org/webapps/reducedfare/agencylist.asp.
Cost: FREE for Certified Paratransit Riders
Day Pass-Valid for unlimited rides on the date of purchase only.
Local $5.00 | Regional $10.00 | Reduced $2.50 | System** $7.00
Two-Hour Pass- Two-hour passes are good for two hours of unlimited rides.
Local $2.50 | Regional $5.00 | Reduced $1.25 | System ** $3.50
Midday Pass- Unlimited travel between 9:30 a.m. and 2:30 p.m.
Local $1.75 | Regional $3.50
Training:If you would like to receive FREE personalized assistance navigating the DART system you can call (214) 828-8588 or email travelambassador@dart.org
Span Denton County Transit www.span-transit.org |
City of Dallas Senior Medical Transportation Program (Free) | ||
Who can request: |
Coppell residents only | Dallas Residents age 60+ for medical appointments within the City of Dallas only | |
Sign Up for Service: |
You must submit a written application | Call (214) 670-7235 | |
Reservations: |
Call (940) 382-1900 | Call (214) 217-6371 (Real Time Transport Co.) a week in advance of your appointment |
|
Hours: |
Monday – Friday | 6:00 am – 6:00 pm | Monday – Friday | 7:00 am – 6:00 pm | |
Dallas My Ridemyridedallas@ccgd.org | BUBBLwww.bubbl-dallas.com | ||
Who can request: |
A personalized source for helping find transportation options in Dallas County for people with disabilities & older adults living in Dallas County. | Drivers are off-duty/retired police officers, licensed state peace officers, use-of-force trained, courteous and honorable. | |
Sign Up for Service: |
Call (972) 855-8084 | Call 214-205-6562 to schedule transportation. | |
Hours: |
Monday – Friday | 9:00 am – 5:00 pm | ||
Taxi |
Dallas Yellow Cab (214) 426-6262 | Cowboy Cab (214) 428-0202 | Golden Cab (972) 484-4848 | ||
Uber |
www.uber.com | All transactions are done through their website | |
Lyft |
www.lyft.com | All transactions are done through their website |