Disaster Relief
Disaster relief resources for the Metrocrest area (Carrollton, Farmers Branch, Addison, Coppell, and parts of Lewisville and Dallas in Denton County, Texas) are available through various government, nonprofit, and community organizations. Below is a concise summary of key resources:
The Federal Emergency Management Agency (FEMA) offers grants for temporary housing, emergency home repairs, and uninsured/underinsured personal property losses for homeowners and renters in federally declared disaster areas. Assistance may also cover medical, dental, and funeral expenses caused by disasters.
*Please Note: Approval depends on disaster declarations.*
Click here to be taken directly to the FEMA Disaster Assistance Page.
General Questions: 1-800-621-3362
Email: AskIA@fema.dhs.gov
American Red Cross | Disaster Recovery Services
The American Red Cross responds to approximately 64,000 disasters in the United States every year, ranging from home fires that affect a single family to hurricanes that affect tens of thousands, to earthquakes that impact millions. In these events, the Red Cross provides shelter, food, health and mental health services to help families and entire communities get back on their feet. Although the Red Cross is not a government agency, it is an essential part of the response when disaster strikes. We work in partnership with other agencies and organizations that provide services to disaster victims.
American Red Cross North Texas Region
2055 Kendall Drive
Dallas, TX, 75235
Phone #: (214) 678-4800
Associa Cares
Associa Cares is a non-profit 501 © (3) organization that was created by Associa and its family of management companies to provide financial assistance for those in need as a result of natural or man-made disasters that impacts their home.
Associa Headquarters
5401 N. Central Expressway
Suite 300
Dallas, TX 75205
Phone #: (214) 953-3009
Toll Free #: (800) 808-4882
Fax #: (214) 239-4538
The Salvation Army | Texas Division
The Salvation Army offers immediate relief, including food, water, clothing, hygiene kits, and cleaning supplies, to disaster survivors. They deploy mobile feeding units (canteens) and set up distribution sites for essentials.
The Salvation Army Texas Division
1221 River Bend Drive
Dallas, Texas 75247
1-800-SAL-ARMY
Texas Area Commad Dallas/Fort Worth
8787 N Stemmons Fwy
Suite 800
Dallas, TX 75247
Phone #: 214-637-8100
Carrollton Corps: 972-416-1800
The Texas Department of Emergency Management
The Texas Department of Emergency Management (TDEM) coordinates state-led recovery, including cooling centers, resource distribution (e.g., water, ice, meals), and the Individual State of Texas Assessment Tool (iSTAT) to report damages for potential federal aid.
Texas Division of Emergency Management
2883 Highway 71 E
PO Box 285
Del Valle, Texas 78617
Main Number/Texas State Operations Center: (512) 424-2208
State Operations Center Fax Number: (512) 424-7160