Paratransit
Paratransit is a specialized, demand-responsive transportation service designed for individuals with disabilities or impairments who are unable to use standard public transit systems, such as fixed-route buses or trains, due to physical, cognitive, or other limitations. Typically provided by public transit agencies, paratransit offers curb-to-curb or door-to-door rides, often in accessible vans or vehicles equipped with lifts or ramps, to ensure mobility for eligible passengers. In the U.S., it’s mandated under the Americans with Disabilities Act (ADA) of 1990, requiring service within a certain radius (usually ¾ mile) of fixed routes, during similar hours. Eligibility often requires certification, such as a medical or professional assessment, and services may be scheduled in advance.
Aside from their regular fixe- route service, DART offers origin-to-destination, door-to-door public transportation service for people with disabilities who are unable to use DART’s fixed-route buses or trains.
Click here to go directly to Dart’s Paratransit Services Page.
DART Headquarters
1401 Pacific Avenue
Dallas, TX 75202
DART Paratransit Customer Relations phone#: 214-828-6736
Paratransit Reservations, Where’s My Ride, Subscriptions phone #: 214-515-7272
Reduced Fare Certification – Form 1000 phone #: 214-828-6685
Paratransit Certification phone #: 214-828-6717
Paratransit Certification Fax #: 214-828-6642
Span
Span is a private, nonprofit organization that provides transportation and meal services to older adults, individuals with disabilities, veterans, and the general public.
Click here to be taken directly to the Span Transportation Page.
Span, Inc.
1800 Malone Street
Denton, TX 76201
Office/MOW Phone #: (940) 382-2224
Transportation Phone #: (940) 382-1900
Fax #: (940) 383-8433
E-mail: span@span-transit.org